5 August 2022
Replacing your windows and patio doors is easy with Marvin Replacement. During your no-pressure design consultation, we’ll carefully evaluate your project to determine if full-frame or insert replacement installation is the right choice for your home. After you decide to move forward with your project, a project manager will visit you at your home for a 30-60 minute measure appointment. They’ll answer any additional questions you have.
Once the measurements and details are confirmed, our project team will review your order, and unless there are any changes, we’ll place your order. Your project details are sent to our manufacturing facility to custom-build your new windows and doors.
After your order is placed, your personal Customer Success Manager will contact you to introduce themselves and keep you updated every step of the way. They’ll reach out to schedule installation as well as any staining or painting, if applicable, at a time and date that’s convenient for you. We’ll also schedule a walk-through following installation to ensure you’re happy with your new windows and doors.
We’ll email you a week before and call 24 hours before your scheduled installation date to confirm the appointment. In the days leading up to installation day you can prepare by moving furniture away from your windows and doors. Any window treatments will need to be removed as well. Pictures and fixtures near windows and doors need to be moved. Have a plan to keep small children and pets safe on installation day. Plan to disconnect any security system alarms in your windows and doors prior to installation and reconnect after installation.
On installation day, your old windows and doors will be replaced with your new custom windows and doors. We’ll take care of every detail. Our installation team will arrive promptly. We’ll do a walk-through before beginning installation to point out special considerations of your home–both inside and out. We’ll handle disposing of your old windows and doors.
Following installation, your project manager will do a post-install walk-through and make sure everything has been cleaned up to your satisfaction. Expect them to take the time to explain how to operate your new windows and doors.
Share This Article
BACK TO ALL ARTICLES